Pedro88's Privacy Commitment to You
Six data protection principles we uphold every day for all Malaysian players
Full 256-Bit SSL Encryption
All data transmitted between your device and Pedro88 servers is protected by industry-standard 256-bit SSL encryption — on par with that used by Malaysia's major banks. Your information is never transmitted in an exposed state.
Data Never Sold
Pedro88 has never and will never sell, rent, or lend your personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not an asset we trade.
Fully Segregated Funds
Your deposit funds are held in an account completely separate from pedro88's operational funds. This means your money remains safe even if the company faces any unforeseen financial difficulties.
Full Control in Your Hands
You may access, correct, download, or request deletion of your personal data at any time through your Pedro88 account settings or by contacting our support team. We place no restrictions on these rights.
Minimum Data Collection
Pedro88 only collects data that is genuinely necessary to provide our services. We do not request excessive information, and we do not retain data longer than required by legal and operational requirements.
Immediate Breach Notification
In the highly unlikely event of a data breach involving your personal information, Pedro88 is committed to notifying you within the required timeframe and taking immediate remedial action to protect your account.
This Privacy Policy explains how pedro88 collects, uses, stores, and protects your personal information when you use our platform and services. By registering for or using pedro88, you agree to the terms set out in this Privacy Policy.
1. Introduction
Pedro88 ("we", "pedro88", "platform") is an online entertainment and betting platform operating under the domain pedro88.biz and serving users in Malaysia. We understand that your trust in how we handle your personal information is the foundation of our relationship.
This Privacy Policy clearly and transparently sets out:
- What personal information we collect from you
- How and why we use your information
- Who that information may be shared with and under what circumstances
- How we protect your information from unauthorised access
- Your rights regarding your personal data and how to exercise them
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy Pedro88. If you have any questions about how we handle your personal data, our Malay-speaking Pedro88 support team is available 24 hours a day.
2. Personal Data We Collect
Pedro88 only collects data that is genuinely necessary to provide, secure, and improve our services to you. We do not collect irrelevant data or data beyond what is required.
When you register or use Pedro88, you provide us with certain information directly, including: your Malaysian phone number, username, password (stored in encrypted form), and language preference. Where identity verification is required, you may need to provide your full name as shown on your MyKad or passport, your identification number, and proof of residential address.
To process deposits and withdrawals, we retain financial transaction records including amounts, dates, times, and the payment methods used — such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX. Pedro88 does not directly store your bank account numbers, credit card numbers, or digital wallet passwords — all payments are processed through certified and secured third-party payment providers.
We maintain records of your betting and gaming activity on pedro88, including the types of games played, bet amounts, game outcomes, and session duration. This data is used to manage your account, resolve disputes, identify potential problem gambling, and comply with anti-money laundering (AML) legal requirements.
When you use the pedro88 platform, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, timezone settings, and cookie and session identifier data. This information is necessary to ensure the platform functions correctly on your device and for security purposes.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, phone number, user ID | RegistrationVerification |
| Financial | Transaction records, payment methods | ProcessingAML |
| Games | Betting records, game history | ManagementSafe Gaming |
| Technical | IP, device, browser, cookies | SecurityExperience |
| Communication | Live chat logs, support emails | SupportResolution |
3. How We Use Your Data
Pedro88 uses your personal data solely for legitimate purposes that are directly related to the provision of our services. We do not use your data for any purpose outside this scope without first obtaining your consent.
The primary purposes for which Pedro88 uses your personal data are as follows:
- Account Management: Creating and managing your pedro88 account, processing your registration, and verifying your identity when required
- Transaction Processing: Processing deposits and withdrawals securely in MYR via your preferred local Malaysian payment methods
- Provision of Gaming Services: Enabling you to access and enjoy all games available at Pedro88, including slots, Live Casino, Sports Betting, Poker, lottery, and virtual sports
- Platform Security: Detecting and preventing fraud, money laundering, system abuse, and unauthorised access to member accounts
- Customer Support: Providing effective assistance when you contact the pedro88 support team via live chat, email, or WhatsApp
- Responsible Gaming: Monitoring gameplay patterns to identify potential signs of problem gambling and providing appropriate support to players who need it
- Legal Compliance: Meeting applicable legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations
- Service Communications: Sending important notifications relating to your account, security, changes to terms, and service updates
Regarding Marketing Communications: Pedro88 will only send you promotional emails or notifications if you have explicitly consented to receive them during or after registration. You may opt out of marketing communications at any time through the communication preferences settings in your Pedro88 account.
4. Sharing Data with Third Parties
Pedro88 does not sell, rent, or lend your personal data to any third party for marketing, advertising, or commercial purposes. This is a standing policy we have never compromised.
However, there are certain situations where pedro88 needs to share information with selected and trusted third parties in order to deliver our services:
To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), pedro88 is required to share the necessary transaction information with the relevant payment service provider. All payment providers we work with are licensed companies that comply with international payment security standards. They are not permitted to use your data for any purpose other than processing your transaction.
pedro88 uses casino and slots gaming software from internationally licensed providers. These providers may receive minimal gameplay data (such as session identifiers and game results) required for the games to function properly. They are bound by strict data protection agreements with pedro88 and are not permitted to access or use your broader personal data.
pedro88 may be required to disclose certain information to government authorities or law enforcement if mandated by applicable law, court order, or regulatory requirements such as AML. In all such cases, pedro88 will only disclose the minimum information necessary and, where possible, will notify you of the disclosure unless prohibited from doing so by law.
Every third party with whom pedro88 shares data is bound by contractual agreements requiring them to protect your data to the same or higher standard that we uphold. pedro88 does not share data with any entity that lacks adequate protections.
5. Data Security
Protecting your personal and financial data is pedro88's highest priority. We continuously invest in our security infrastructure and practices to ensure your information remains protected at all times.
The technical and organisational security measures we have implemented include:
- 256-Bit SSL Encryption: All communications between your device and Pedro88 servers are encrypted using the latest TLS protocol — the same standard used by Malaysia's leading banking institutions
- Encrypted Passwords: Your account password is never stored in plain text — it is always processed through a robust cryptographic hashing algorithm before being stored
- 24-Hour Monitoring: Our automated security monitoring system operates around the clock to detect suspicious activity, intrusion attempts, or unusual access patterns
- Fund Segregation: Member deposit funds are held in an account completely separate from the company's operational funds, providing an additional layer of protection against financial risk.
- Restricted Access: Only Pedro88 staff who genuinely require access to specific data to carry out their responsibilities are permitted to do so, in accordance with the principle of minimum privilege
- Regular Security Audits: pedro88 conducts regular security testing and audits to identify and address any vulnerabilities before they can be exploited.
Actions on Your Part: While Pedro88 implements comprehensive technical safeguards, the security of your account also depends on your own actions. Please use a strong and unique password for your Pedro88 account, never share your login credentials with anyone, and contact us immediately if you suspect any suspicious activity on your account.
6. Cookies & Tracking Technologies
Pedro88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use the app.
These cookies are essential for the core functions of the pedro88 platform, including maintaining your login session, processing transactions securely, and keeping your account safe. Without them, pedro88 cannot operate properly. You cannot disable these cookies through the cookie settings, but you can block them via your browser settings — though doing so will seriously affect platform functionality.
These cookies help Pedro88 understand how players use our platform — which pages are visited most often, how long a typical session lasts, where players encounter difficulties, and more. This information is used in aggregate (not individually) to improve Pedro88's performance and user experience.
These cookies store your preferences, such as your preferred language, display settings, and saved login information (if you selected "Remember me"). Disabling these cookies means you will need to reset your preferences each time you visit pedro88.
You can manage your cookie preferences through your web browser or app settings at any time. Please note that disabling certain cookies may affect your experience on pedro88.
7. Your Rights Regarding Personal Data
As a Pedro88 player and as an individual whose personal data we process, you hold certain rights that Pedro88 is committed to respecting and facilitating.
Right of Access
You have the right to request a copy of all personal data Pedro88 holds about you. We will provide this information in a readable format within 30 days of your request.
Right to Rectification
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You may also update much of your profile information directly through your Pedro88 account settings.
Right to Erasure
You may request the deletion of your personal data. We will fulfil this request to the fullest extent possible, subject to certain legal data retention requirements, such as financial records that must be kept for a prescribed minimum period.
Right to Object to Processing
In certain circumstances, you may request that Pedro88 temporarily pause the processing of your data — for example, while you are verifying its accuracy or awaiting a response to an objection you have raised.
Data Portability Rights
You have the right to receive the personal data you have provided to Pedro88 in a structured, machine-readable format, allowing you to transfer it to another service provider should you wish.
Right to Object
You have the right to object to the processing of your data for specific purposes, including direct marketing communications. Any objection to marketing will be honoured immediately, with no need for justification on your part.
To exercise any of the rights above, please contact the Pedro88 support team by email at support@pedro88.biz or via live chat in the app. We will process your request within a reasonable timeframe, not exceeding 30 days from the date we receive your complete request.
8. Data Retention & Deletion
Pedro88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymised.
In general, pedro88's data retention periods are as follows:
- Active Account Data: Retained for the duration of the active account and for the required period following account closure
- Financial & Transaction Records: Retained for a minimum of seven (7) years after the transaction occurs, as required by financial and AML regulatory obligations
- Support Communication Logs: Retained for three (3) years to provide context for any follow-up enquiries
- Technical Data & Security Logs: Retained for twelve (12) months for security and technical troubleshooting purposes
Once the retention period expires, Pedro88 will delete or anonymise the relevant data using secure and thorough methods, ensuring it cannot be recovered or linked back to you.
9. Child Protection
Pedro88's services are intended for individuals aged 18 and above only. Pedro88 does not knowingly collect personal data from individuals under the age of 18.
If Pedro88 discovers that personal data has been inadvertently collected from an individual under the age of 18, we will promptly take the following steps:
- Closing the account in question immediately
- Deleting all collected personal data
- Cancelling all related financial transactions
- Taking the necessary steps to prevent similar incidents from occurring in the future
If you are a parent or guardian and believe that your underage child has registered an account with Pedro88, please contact us immediately at support@pedro88.biz so we can take prompt action.
10. Amendments to the Privacy Policy
Pedro88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services. Any material changes will be communicated to you via in-app notification or email at least seven (7) days before taking effect.
The "Updated" date shown at the top of this page reflects when the latest version of this Privacy Policy took effect. Your continued use of the Pedro88 platform after the amendment date constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy from time to time to stay informed about how we protect your information. If you disagree with any amendments, you have the right to close your account before the changes take effect.
11. Contact Us About Privacy
If you have any questions or concerns, or wish to exercise your rights regarding your personal data at Pedro88, our team is ready to assist through the following channels:
- Privacy Email: support@pedro88.biz
- Live Chat: Available 24 hours in the Pedro88 app — the fastest option
- WhatsApp: Number available after logging in to your pedro88 account
For data rights requests (access, correction, deletion), please send an email with the subject line "Data Rights Request – [Your Username]" and we will respond within 30 days of receiving your complete request. Pedro88's Malay-speaking support team is available to assist you 24 hours a day, 7 days a week.
Pedro88 Related Documents
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy Pedro88. Together, these three documents form the complete governance framework of our platform.
By registering and using Pedro88, you confirm that you have read and understood this Privacy Policy. The minimum age to register is 18 years.
FAQ – Pedro88 Privacy Policy
Straightforward answers to the most frequently asked questions about privacy and data security at Pedro88
Your Data is Safe with Pedro88
Pedro88 is fully committed to protecting your privacy. Register with confidence today — all transactions in MYR, payments via TNG eWallet, DuitNow, GrabPay, and more, with 256-bit SSL protection at every step.